Refund policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns & Refunds:

• You may request a return or refund within [X] days of receiving your order.

• Items must be unused, in their original condition and packaging to be eligible for a return.

• To start a return, please contact us at [your contact email or form].

Refund Process:

• Once we receive and inspect the returned item, we’ll notify you of the approval or rejection of your refund.

• If approved, the refund will be processed to your original payment method within [X] business days.

• Shipping costs are non-refundable unless the return is due to our error (e.g., wrong or damaged item).

Exchanges:

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us.

Non-Returnable Items:

• Certain items may be non-refundable or non-returnable (e.g., sale items, personalized products). These will be clearly marked at checkout.

If you have any questions about your order or our refund policy, don’t hesitate to reach out. We’re happy to help!